April 01, 2013 at 15:00 PM EDT
UPDATE 1-Apple CEO apologises to Chinese consumers, revamps service
BEIJING/SAN FRANCISCO, April 1 (Reuters) - Apple Inc Chief Executive Tim Cook apologised to Chinese consumers on Monday and altered iPhone warranty policies in its No. 2 market after more than two weeks of condemnation of its after-sales service in the state-run media.
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