Beth Israel Deaconess Medical Center (BIDMC), a teaching hospital of Harvard Medical School that is consistently named a "Best Hospital" in US News & World Report's annual rankings, has deployed CommVault® Simpana® software to guarantee quality patient care through increased data protection, simplified HIPAA compliance, and expedited access to vital medical records.
Simpana software replaced the hospital's legacy data backup solution to better safeguard nearly 2 PB of crucial medical and patient data. The newly protected data includes more than 400 clinical and business applications, and a BIDMC custom clinical application called Center for Clinical Computing (CCC) that leverages InterSystems CACHE, an advanced object database that handles huge volumes of transactional data.
BIDMC reports that its decade-old data environment was fraught with performance and reliability issues, and major gaps in reporting that made it difficult to manage backups, requiring an inordinate amount of administrative overhead. To address these problems, and an annual storage growth rate between 25 and 33 percent, BIDMC confidently deployed Simpana software and several tiered storage solutions, including EMC CLARiiON CX4, Celerra NS-960 NAS, Atmos cloud-based storage, and VNX. BIDMC uses Simpana 9.0 SP6 to support 411 virtual guests on VMware vSphere® 4 and 5 (hosted on 37 physical servers) and about 300 physical machines. The team currently enjoys a backup success rate of 99 percent.
Simpana software's single platform, centralized management and policy automation has enabled BIDMC to significantly enhance staff productivity and reduce overall administration costs through more efficient data and information management. The BIDMC team now spends 40 percent less time on backups, and more time planning and strategizing for the future.
Flexible, Easy-to-Use Backup Solution Delivers on Compliance Demands, Saves Time
- Simpana software's singular platform enables improved management, access and ability to recover data more efficiently and with less risk
- Medical data requires long retention periods for best practices and HIPAA compliance, which exacerbated continuous growth and strained data protection
- BIDMC now backs up hundreds of clinical and operational applications, including BIDMC CCC EMR custom system
- CommVault's flexible licensing provides BIDMC with unprecedented flexibility in changing licenses without penalties in order to keep pace with its ever-evolving environment
- A reduction in time spent on daily backups of 5 TB and weekly backups of 50 TB has enabled the BIDMC backup and storage team to focus on strategic and long-term planning
"We had a lot of problems over the years and we weren't getting the right answers or assistance. Our old platform didn't scale well and we had recurring issues with memory usage. We also tried four different reporting approaches and none of them worked very well," said Michael Passe, IT storage architect for Beth Israel Deaconess Medical Center. "We chose CommVault this year because it was just a better solution. Instead of spending 60 to 70 percent of our time on clinical, operational and business application backups, we're spending 20 percent of our time on backups, and we spend the rest of the timing thinking about what's next. When backup flares up in our industry, it's critical, and we're spending a lot less time in emergency mode than we used to…CommVault's technology has proven that it can handle anything we bring in."
"The team at Beth Israel has embraced modern data management and values its impact on compliance, reporting and, ultimately, patient care excellence," said David West, senior vice president of worldwide marketing and business development, CommVault. "They've leveraged CommVault's Simpana software to integrate with VMware and Atmos cloud-based storage, and protect hundreds of clinical, business and custom applications. They're saving time and money, and now they can confidently plan for the future instead of spending their days maintaining infrastructure."
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- Beth Israel Deaconess Medical Center Case Study
- Video: Healthcare Compliance and eDiscovery with Simpana software
- White Paper: Solving Healthcare Compliance and eDiscovery with Intelligent, Adaptive and Converged Information Management
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A singular vision – a belief in a better way to address current and future data management needs – guides CommVault in the development of Singular Information Management® solutions for high-performance data protection, universal availability and simplified management of data on complex storage networks. CommVault's exclusive single-platform architecture gives companies unprecedented control over data growth, costs and risk. CommVault's Simpana® software suite of products was designed to work together seamlessly from the ground up, sharing a single code and common function set, to deliver superlative Data Protection, Archive, Replication, Search and Resource Management capabilities. More companies every day join those who have discovered the unparalleled efficiency, performance, reliability, and control only CommVault can offer. Information about CommVault is available at www.commvault.com. CommVault's corporate headquarters is located in Oceanport, New Jersey in the United States.
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