AVG Technologies (NYSE: AVG), the provider of Internet and mobile security to 146 million active users, today announced a new release of AVG® CloudCare™, the easy-to-use cloud based administration platform that allows remote deployment and management of IT and security services for small and medium-sized businesses (SMBs) at an affordable price.
Two important new service offerings are included in this latest AVG CloudCare release: the commercial edition of AVG Remote IT and AVG Email Security Services. These two capabilities join the award-winning AVG AntiVirus 2013 technology and AVG Content Filtering services in adding to the versatility of the AVG CloudCare platform, which has already been adopted by more than 1000 channel partners serving thousands of small businesses.
AVG Remote IT Service
The commercial release of AVG Remote IT service, previously available in beta, allows SMBs and reseller partners to remotely access and deploy services, and trouble-shoot a wide range of issues on client devices. Tasks can be performed remotely from any location, including many that are not AVG software specific— including resolving software issues and security fixes. Most importantly AVG is providing this essential capability for free.
“AVG CloudCare has helped us to grow the number of customers we can serve from 0 to 350 in a very short period of time as well as service them more efficiently and cost-effectively,” said AVG reseller partner Kevin Landry of Advanced Micro Systems. “AVG Remote IT is a key enabler. It’s already saving us thousands of dollars a year by minimizing on-site support, while adding to our customer satisfaction.”
AVG Email Security Services
AVG also has added AVG Email Security Services to expand protection and enhance the simple-yet-powerful management features offered by the platform to establish safer, more efficient, and spam-free business emails.
The new email security module includes:
- AVG AntiSpam, a comprehensive cloud-based protection program which is designed to protect against spam, viruses, phishing attacks, malware, denial of service (DoS) attacks, directory harvesting attacks (DHA), and other and other key email-borne threats.
- AVG Email Archive, a highly efficient email archive that provides powerful email search capabilities, simple email recovery to the user’s inbox, and web based access to the archive for business continuity.
- AVG Encrypted Email, automatically encrypts all inbox-to-inbox communication through a hosted, secure network to help the SMB’s comply more easily with industry regulations and protect sensitive information, including HIPAA, Financial Services, CIPA, UK NIN, and state data breach notification laws. Custom policies are also available to always encrypt email going “To:” a specific domain.
“AVG is upping the ante in the SMB market by enhancing the range of services provided in AVG CloudCare so that small businesses can enjoy the benefits of simplified IT management, pay-as-you-go services and increased productivity,” said Mike Foreman, GM for AVG SMB group.
“The addition of email security services is a natural extension to the AVG CloudCare platform,” he noted. “At a time when SMBs are looking for suitable alternatives to the traditional server based email security solutions and a trusted cloud-based partner, AVG is combining an email security solution with our proven cloud-based IT management platform to meet their needs.”
According to the research firm Gartner*, cloud services represents one of the biggest SMB tech opportunities in 2013. SMBs will spend approximately $920 billion worldwide on IT services in 2013. And it is estimated that nearly 40% of SMBs will spend one-third of their IT budgets on managed cloud services in 2013.
AVG CloudCare is a cloud-based IT administration platform provided to partners free-of-charge enabling them to roll out “pay-as-you-go” services that make it easier for them to manage and protect their small business customers. Free remote management tools, one-click service user activation plus easy policy deployment and automatic removal of older versions of AV software help to save time and reduce the need for onsite visits – allowing partners to serve even the smallest customer more profitably. Additional benefits include sales alerts and one-click reporting to help demonstrate partners’ added value.
The AVG CloudCare platform with AVG Remote IT, AVG Email Security Services, AVG AntiVirus and AVG Content Filtering is available immediately via AVG reseller and managed service partners in the US, UK and IR. AVG Remote IT is offered for free. For all AVG CloudCare services, customers pay only for the services they use with a convenient monthly billing option. To find out more and become an AVG CloudCare partner, go to www.avg.com/cloudcare.
For logos, screenshots and case study videos, please see the AVG CloudCare press kit: http://mediacenter.avg.com/en/press-tools/avg-cloudcare-press-kit/avg-cloudcare-press-kit.html
About AVG Technologies (NYSE: AVG)
AVG’s mission is to simplify, optimize and secure the Internet experience, providing peace of mind to a connected world. AVG’s powerful yet easy-to‐use software and online services put users in control of their Internet experience. By choosing AVG’s software and services, users become part of a trusted global community that benefits from inherent network effects, mutual protection and support. AVG has grown its user base to 146 million active users as of December 31, 2012 and offers a product portfolio that targets the consumer and small business markets and includes Internet security, PC performance optimization, online backup, mobile security, identity protection and family safety software.
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