Pitney Bowes Inc. (NYSE: PBI) and GrayHair Software, Inc., a leader in innovative services for business mailers, announced they are collaborating on a new suite of solutions for Pitney Bowes’s Presort Services customers. Pitney Bowes will offer GrayHair Software’s new MailTrak with Commingle® solutions for those customers seeking alternative options for Intelligent Mail® barcode (IMb™) application, mail tracking, deeper postal discounts, and greater visibility to their mailings. This new technology expands Pitney Bowes’s current portfolio of solutions to help with IMb compliance and mail tracking in the U.S.
The MailTrak with Commingle solution will be offered in four variations. The first-tier is designed for mailers who want to add the IMb to meet the USPS’s Full Service requirements. The second tier adds a mail tracking option to assist mailers in moving to Full Service compliance. Tier 3, called Comply, provides the ability to meet Move Update compliance. Finally, Comply Plus extends the solution to include GrayHair’s Universal Address database and provide complete address quality compliance.
In addition to these solutions, the two companies are developing a new service that will allow Pitney Bowes customers to gain increased visibility to their mail pieces during the presorting and delivery process. This new service will be available in Q2 2013.
“Our collaboration with GrayHair will make it easier for Pitney Bowes to meet the customized needs of our Presort Services clients,” said Jim Perkins, Senior Vice President, Pitney Bowes Presort Services. “This new suite of solutions will help our clients with a variety of issues including the upcoming Full Service IMb deadline to increasing the visibility to their mail pieces.”
“As the largest user of the IMb Tracing program with over one billion scans monthly, we are delighted to be teaming up with Pitney Bowes to help provide a suite of solutions that can help their customers solve today’s mailing challenges and put a more definitive and complete collection of mailing data into one easy-to-view report,” said Raymond Chin, GrayHair’s Vice President of Product Management and Marketing. “These solutions will help mailers who are concerned about the 2014 USPS® Full Service IMb requirements, while offering services to support the efficient processing for automated discounts.”
As the nation’s leading mail presorter, Pitney Bowes enables customers to receive significant postage discounts on First-Class™ letters and flats, and Standard Mail®. Pitney Bowes Presort Services currently handles 14 billion pieces of mail per year through its 36 facilities across the United States.
About Pitney Bowes Inc.
Pitney Bowes provides technology solutions for small, mid-size and large firms that help them connect with customers to build loyalty and grow revenue. The company’s solutions for financial services, insurance, healthcare, telecommunications, legal, public sector and retail organizations are delivered on open platforms to best organize, analyze and apply both public and proprietary data to two-way customer communications. Pitney Bowes is the only firm that includes direct mail, transactional mail, call centers and in-store technologies in its solution mix along with digital channels such as the Web, email, live chat and mobile applications. Pitney Bowes has approximately USD$5 billion in annual revenues and 27,000 employees worldwide. Pitney Bowes: Every connection is a new opportunity™. www.pb.com
About GrayHair Software
GrayHair Software, Inc. is an innovator and industry leader in the development of applications and services that improve and automate the management of business mail. GrayHair’s offerings are delivered via SelectSolutions™, a cloud-based platform that merges Software-as-a-Service with managed services. This customizable set of critical mailing services includes enterprise-wide Intelligent Mail® barcode assignment, trusted third-party mail tracking, address quality, presort analysis, postage reconciliation, mail monitoring, global hybrid mail and consulting. GrayHair offers direct marketing consulting services through its GrayHair Advisors division, which provides independent and unbiased guidance on mail-related strategic issues.
Intelligent Mail barcode, IMb, POSTNET, USPS, First-Class and Standard Mail are trademarks owned by the United States Postal Service.