Ensco plc (NYSE: ESV) once again received the first place ranking for total customer satisfaction among offshore drillers in the 2012 Oilfield Products & Services Customer Satisfaction Survey. Conducted by EnergyPoint Research, the annual survey is the industry benchmark for customer satisfaction in the global oilfield.
Ensco led all offshore drilling contractors in the survey, receiving top honors in 10 of 16 categories including job quality; performance and reliability; technology; special drilling applications; non-vertical wells and shelf wells. Ensco also earned the top ranking among multinational customers and was rated first internationally overall and specifically in the North Sea.
Ensco Chairman, President and Chief Executive Officer Dan Rabun stated, “This recognition is a testament to our people around the globe who strive to deliver excellence to our customers every day. We are committed to going beyond expectations and this is an important measure of the success of our effort.
“Safety remains our highest priority, and in 2012 we also achieved our best safety performance ever,” he added. “Our total recordable incident rate was well ahead of the industry average, as we continue to strive for a zero-incident workplace.”
The independent survey was conducted as part of EnergyPoint Research’s 2012 industry-wide Oilfield Products & Services Survey, comprising thousands of in-depth evaluations performed over a 24-month period by qualified professionals at domestic and international customers of oilfield suppliers.
Ensco plc (NYSE: ESV) brings energy to the world as a global provider of offshore drilling services to the petroleum industry. For more than 25 years, the company has focused on operating safely and exceeding customer expectations. Operating the world’s newest ultra-deepwater fleet and largest fleet of active premium jackups, Ensco has a major presence in the most strategic offshore basins across six continents. Ensco plc is an English limited company (England No. 7023598) with its registered office and corporate headquarters at 6 Chesterfield Gardens, London W1J 5BQ. To learn more, visit www.enscoplc.com.
EnergyPoint Research, Inc. provides independent research regarding the oil and gas industry’s satisfaction with the products and services it purchases and utilizes. Founded in 2003, the firm offers oil and gas industry professionals and organizations opportunities to both provide and gather confidential ratings and customer feedback in areas important to oilfield product and service suppliers through objective and independent evaluation processes. For more information regarding EnergyPoint Research and its surveys and data, visit the company’s website at www.energypointresearch.com or contact the company at firstname.lastname@example.org.