PRI Reviews the Best Answering Service Companies for Outsourcing Calls
PR Log - Jan 23, 2013 - NEW YORK -- They have interviews for their prices, service and trustworthiness and is saving some businesses up to 45% on both inbound and outbound call center services.
In the United States there are thousands of businesses that provide inbound and outbound customer service. Some contact centers have thousands of employees and are open 24 hours, while others employ as little as 3 people and operate just 8 hours a day. With that in mind it goes without saying that what you don’t know will hurt you, and maybe worse than you think.
According to Mike Cynar, the companies’ spokesperson, PRI has pre-screened hundreds of companies that are offering professional 24 hour answering services, lead generation, telemarketing and b2b appointment setting. Cynar says “Many companies charge outrageous set up fees, holiday fees and other hidden fees while others over charge by rounding up to the nearest minute or billing in 28 day increments.
PRI interviews and connects with call center suppliers and brokers in an effort to provide businesses with instant side by side quotes for remote call center services and uncover and hidden fees. While the company’s mission is to help small to large sized businesses find the best prices for services they also focus on helping businesses find the right solution by partnering them with suppliers that have the most advanced technology to meet the growing demands of order taking services, appointment setting, surveys and more.
As of January 23 2013 the company has increased it supplier list by 26% making it even easier for PRI’s clients to quickly and easily find what they are looking for. Best of all, the service is totally free and the company can usually bring all quotes directly to businesses within 1 business day.