There’s a revolution happening on the selling floor. It’s Mobile Point-of-Sale, and it’s changing the way brick-n-mortar retailers do business. Since announcing Cloud 9 Mobile POS in 2011, sales of Cloud 9 Mobile POS have been brisk, with over 25 retail brands implemented in over 500 retail stores, nearly $100 million dollars in sales, over 1.4 million transactions, and 6,000 transactions/day during December. This state-of-the-art retailing advancement costs far less than the cumbersome cash registers of traditional POS, and it meets many retailers’ go-forward strategy to increase customer-interaction and minimize and/or eliminate traditional POS from the store floor.
The demand has been overwhelming with Apple’s intuitive technology from industry leader VeriFone Global Bay and KWI’s advanced solution set on the iPod Touch. Totally unplugged and completely customer-centric, it transforms every sales associate into a full-service customer management expert and checkout station, allowing product and customer knowledge at their fingertips combined with uninterrupted transactions that deepen customer relationships.
Cloud 9 Mobile POS delivers rich functionality for the Store Associates for CRM, product information, inventory location, receiving, sales, and reporting with ease. Retailers receive their Cloud 9 Mobile POS in a box and are up and running within 90 days. Additional enhancements to Cloud 9 Mobile POS are planned in 2013, further eliminating the need for retail stores to continue with traditional, expensive and cumbersome POS cash registers.
KWI’s existing customers are excited about the advanced technology with minimal cost of entry and a huge gain for the business. “Our newest Mobile POS customers are not only KWI enterprise customers but other retail clients looking for the mobile strategy we deploy through our proven Cloud infrastructure. The Cloud 9 Mobile POS works with any POS Software and is not tied to the POS in the stores but directly to our secure Cloud” states Sam Kliger, CEO. Kliger continues “KWI supports and manages this solution in the same manner we do our enterprise solutions providing a proven, secure, and managed service with full support.”
Brighton Collectibles, a specialty retailer with 170 stores, identified the success of Apple's Mobile POS device and the opportunity with Mobile POS to improve the customer's shopping experience, and the sales partner’s interaction with their customers”, Michael Hecht, President of Brighton Collectibles states. Hecht adds “with a new technology there are always trials and tribulations which we continue to work closely with our partner, KWI to improve upon. “
“This technology is a real game-changer,” affirms Sam Kliger, KWI founder and CEO. “We’re getting our clients in on the vanguard of Mobile POS with more functionality than ever imagined just a year ago. And with the KWI version, they also get the assurance of store-tested reliability and years of expertise in technology advancements into the true Cloud. That’s a long-standing KWI tradition. We went live with an exclusive client mid-year 2011 and after full testing, started to roll out to other customers. It has been an overwhelming success and incredible pace of the client deployment.” KWI Cloud 9 Mobile POS is now proven with 25+ customers – representing long-standing KWI customers, new KWI customers, and stand-alone Cloud 9 Mobile POS customers. Pop up stores can be supported quickly and efficiently with great success which opened up holiday opportunities.
“Erwin Pearl and KWI have been business partners for over 15 years”, stated Peter Indiveri, Executive Vice President Operations &Chief Financial Officer of Edwin Pearl. “We are currently utilizing KWI’s SaaS solutions for our national chain of high-end fashion jewelry stores, Indiveri continues. In early November we were presented with a unique opportunity for a pop-up store for the holidays. We needed a Mobile POS solution that could be delivered rapidly and efficiently, without the cost and time required of managing this type of cutting-edge technology in-house. Our relationship combined with KWI’s 25+ years of experience delivering retail solutions with advanced technology in the Cloud made them an obvious choice as our partner for the rapid roll out of the new Cloud 9 Mobile POS solution. KWI’s Cloud 9 Mobile POS integrated very easily with our existing POS Software and we were able to implement the mobile POS quickly and successfully. Our retail sales staff was very impressed with the utility and ease of use, not to mention the “cool” factor!! “
The time to production is less than 90 days and the Apple technology is intuitive and fun for the sales associates providing a fast uptime to full production and increased customer experience and satisfaction in the shopping experience. KWI continues to provide advanced functionality to Cloud 9 Mobile POS and within the near future; a retailer could open a store with Mobile POS only -- accepting all forms of payment. “We are doing this today with pop-up stores during the holidays but our near plans to accept cash transactions will change everything.” Gary Brill, SVP.
Highlights of KWI’s Cloud 9 Mobile POS include true cloud POS technology on mobile, plug and play deployment, inventory & receiving, item lookup, scan and payment process, electronic signatures and email receipts, customer relationship management, real-time data, and reporting .
KWI will be exhibiting its Cloud 9 Mobile POS solution at the 2013 NRF Big Show EXPO in booth1735, January 14-15 at the Jacob Javits Convention Center in New York City.
KWI offers complete Cloud-based solutions for a broad range of clients in specialty retailing. KWI customers include Brighton Collectibles, Dooney & Bourke, Intermix, Theory, and True Religion. Since 1985, KWI has helped retailers achieve success through use of its leading systems including merchandising, POS, Mobile POS, CRM, and loss prevention. KWI’s innovation – from delivering leading-edge Software as a Service (SaaS) in 1985 to being in the forefront of technology advancements to deliver true Cloud retail solutions – enables retailers of all sizes with high-end enterprise functionality at cost-effective rates. To learn more about KWI’s partnership approach and "best in breed" commitment visit www.kwi.com.