PR Log - Dec 12, 2012 - New York, NY -- Education Online Services Corporation announces the promotion of William Jones to US Education Contact Center Director. Based at the company’s headquarters in Ft. Lauderdale, Fl, Mr. Jones will maintain and improve call center operations by monitoring system performance; identifying and resolving challenges; preparing and completing action plans; managing system and process improvement and quality assurance programs on behalf of the company’s educational services to its college and university partner institutions
Mr. Jones has over 20 years of hands on experience as Director of Training with the instruction of employees on company dialing platforms and proprietary technology service platforms, as well as 3 years of experience with Education Online Services Corporation, Inc marketing campaigns and program objectives. He holds a Bachelors of Science from the University of Texas at Arlington and an Associate Degree in Fine Arts from BCCC in Great Bend, KS. Mr. Jones has also worked with Chairman Brown from the inception of Brown’s business and entrepreneurial career. He was the third employee hired by Brown’s initial business venture well over twenty years ago.
“I am delighted to be a part of this great team and having the opportunity to grow and develop the talents and performance of our education representatives” said Mr. Jones “ Education Online Services is a unique and innovative company and I am fully committed to the success of its educational services mission” added Mr. Jones.
“Appointing a long- term employee, with experience in company processes and policies to this crucial position is part of our growth strategies for the upcoming year” said Ezell Brown, Chairman, Education Online Services Corporation “With his extensive experience in multiple facilities training procedures and educational marketing campaign implementation, we know that Mr. Jones will be an integral part in the success of our company in 2013” added Chairman Brown.
“ With EOServe Corp poised for its next phase of growth, Mr. Jones’ promotion is a welcomed addition to our operations team” stated Dr. Benjamin Chavis, President, Education Online Services Corporation “His prior online education campaign experience will assure EOServe Corp’s commitment to excellence in the delivery of its educational marketing services” added. Dr. Chavis.
About Education Online Services Corporation (EOServe Corp.) http://www.EducationOnlineServices.com Education Online Services Corporation was founded by a select team of academic and marketing professionals who recognized the opportunity to assist colleges and universities in underserved communities with the development of full-service online degree programs. With the primary focus on graduating students, Education Online Services Corporation works closely with the admissions, financial aid, and academic departments of each institution to help them market and increase enrollment by expanding their on-campus degree programs to online degree progr