October 29, 2012 at 16:10 PM EDT
Wells Fargo Waives Certain Fees for Customers Impacted by Hurricane Sandy

Wells Fargo wants you to know that we are here to help during these difficult times. The company announced today that it will waive or credit certain fees for customers in Maryland, Virginia, Washington, D.C., Delaware, Pennsylvania, New York, New Jersey and Connecticut who have been impacted by the storm.

As of this afternoon, Wells Fargo has now closed most of its stores in Maryland, Virginia, Washington, D.C., Delaware, Pennsylvania, New York, New Jersey and Connecticut. The company will assess whether we will open stores tomorrow after we determine the impact of the storm.

Fees waived

Due to the severity of the storm and its potential impact on customers, Wells Fargo has decided to waive or credit certain fees beginning Monday, October 29th through Thursday, November 1. This timeframe will be re-assessed later in the week to determine if it needs to be extended.

  • Wells Fargo is waiving late fees on credit cards, consumer and certain small business loans, including home-equity, auto and student loans.
  • Wells Fargo Bank is waiving the fee it normally charges its customers for using another bank’s ATMs when their customers use another bank’s ATM in Maryland, Virginia, Washington, D.C., Delaware, Pennsylvania, New York, New Jersey and Connecticut.

Wells Fargo customers affected by Hurricane Sandy in Maryland, Virginia, Washington, D.C., Delaware, Pennsylvania, New York, New Jersey and Connecticut with existing home mortgages should call to inquire about payment options available to eligible customers and for guidance on handling property insurance loss claims.

Customers with other concerns can discuss their financial options by contacting Wells Fargo at 1-800-TO-WELLS (1-800-869-3557). Bankers are available 24 hours a day, seven days a week. Customers can also visit their nearest Wells Fargo store once normal hours of operation resume.

Wells Fargo has 1,170 retail banking stores and close to 1,900 ATMs in Maryland, Virginia, Washington, D.C., Delaware, Pennsylvania, New York, New Jersey and Connecticut.

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified, community-based financial services company with $1.4 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores, 12,000 ATMs, the Internet (wellsfargo.com), and has offices in more than 35 countries to support the bank’s customers who conduct business in the global economy. With more than 265,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 26 on Fortune’s 2012 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy all our customers’ financial needs and help them succeed financially.

Contacts:

Wells Fargo
Sara Hawkins, 704-715-6647 (Media)
Sara.Hawkins@wellsfargo.com
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