American Express Tops Credit Card Customer Service 6 Years In A Row
According to the 2012 J.D. Power customer satisfaction survey on credit cards, American Express (NYSE:AXP) is still the best rated credit card when it comes to customer service for the sixth consecutive year. In this survey, nearly 13,800 credit card users were surveyed regarding the main credit card features, such as rewards, benefits and services, [...]
According to the 2012 J.D. Power customer satisfaction survey on credit cards, American Express (NYSE:AXP) is still the best rated credit card when it comes to customer service for the sixth consecutive year.
In this survey, nearly 13,800 credit card users were surveyed regarding the main credit card features, such as rewards, benefits and services, credit card terms, problem resolution, interaction and the billing and payment process.
All credit card issuers were ranked from 1 to 1000, and … [visit site to read more] or compare Best Mortgage Rates, Credit Card Rewards or Best Credit Cards