For the third consecutive year, Global Finance magazine has named Wells Fargo & Company (NYSE: WFC) as Best Corporate/Institutional Internet Bank and Best Consumer Internet Bank in the United States.
Secil Tabli Watson, head of Wells Fargo's Wholesale Internet Solutions Group (Photo: Business Wire)
In its 13th annual World’s Best Internet Banks competition for North America, Global Finance magazine also recognized Wells Fargo, among corporate/institutional banks, as Best Mobile Banking (for the second consecutive year), Best Online Treasury Services, and Best Web Site Design. Among consumer Internet banks, Wells Fargo earned awards for Best Web Site Design, Best Bill Payment & Presentment (for the fourth consecutive year), and Best Social Media (for the second consecutive year). Details will be published in Global Finance magazine’s September issue. Global winners will be announced in November.
“Our key promise to our customers is to provide consistent, convenient, and secure access to their accounts and services – anytime, anywhere,” said Secil Watson, executive vice president and head of Wells Fargo’s Wholesale Internet Solutions group. “In the last two years, we’ve added even more services to our single sign-on CEO® portal. We’ve also expanded our CEO Mobile® services as we see more of our users accessing their products and services through mobile devices. We take every touch point with our customers as an opportunity to listen to their needs, so we can continue to make their online and mobile experiences better.”
Wells Fargo earned the Global Finance awards based on its success in attracting and servicing online banking customers, its breadth of Internet and mobile banking offerings, continuous innovation and product development in addition to website design and functionality.
“Customers have woven online and mobile banking into their everyday lives, and engage with us each day through our social media channel. The Global Finance Magazine awards are a great honor,” said Jim Smith, executive vice president and head of Wells Fargo’s Digital Channels Group. “Customers are at the center of everything we do, and we constantly listen to them through research and feedback as we work to address their needs and help them succeed financially.”
About the CEO portal and the CEO Mobile service
The CEO portal offers Wells Fargo commercial and corporate customers secure single sign-on access to more than 80 online banking services including cash management, credit, foreign exchange, global payments, health benefits, insurance, trade services, trust, investment and retirement. The CEO Mobile service is an extension of select portal services, giving customers the ability to access accounts and make important decisions when they’re on the move. Customers can use their smartphone to access the CEO Mobile service to initiate and approve payments, receive alerts about critical transactions or items that need attention, review account balances and transactions, manage commercial card expense reporting, review and reset rates for expiring term loans, and administer and reset passwords – and deposit checks and money orders on the go.
About Wells Fargo Online, Mobile and Text Banking
On May 18, 1995, Wells Fargo became the first bank in the nation to give customers free Internet access to current balances in their checking, savings, line of credit and credit card accounts. Today, Wells Fargo is a leading provider of online and mobile financial services for individual consumers, small and middle market businesses, and large corporations with a full range of banking, money movement, investing, asset management, and other financial and risk management products. Wells Fargo has 21.1 million active online customers and 8.5 million active mobile customers.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified, community-based financial services company with $1.3 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores, 12,000 ATMs, the Internet (wellsfargo.com), and has offices in more than 35 countries to support the bank’s customers who conduct business in the global economy. With approximately 265,000 full-time equivalent team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 26 on Fortune’s 2012 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy all our customers’ financial needs and help them succeed financially.
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