January 19, 2011 at 23:49 PM EST
Payback: I Just Canceled AT&T By Way Of Google Voice
Over the past few years, I've been pretty vocal with my distaste for AT&T. Their complete and total incompetence when it comes to handling the iPhone in major metropolitan areas (or really any mildly crowded area) was only matched by a few of the colossal fuck-ups they've had with regard to some of my bills over the years. Tonight was the last straw . And it couldn't have come at a more perfect time. Thanks to the new awesome number porting feature that Google Voice is now testing, I was able to cancel my AT&T service tonight — without having to talk to a soul at AT&T. I just completed the process which took less than five minutes. You see, when you port an existing number over to Google Voice, it will proceed to cancel the carrier contract that is tied to that number. Google is very good about warning you that this will happen — they make you check something like six checkboxes just to make sure you really, really want to do this. And then they make you enter your current carrier account number and the like so they can complete the process. But again, it's all super-simple. And awesome. I'm no longer an AT&T customer thanks to Google.
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