Commerce Insurance Joins the Fight against ID Theft by Providing Identity Resolution Services to Policyholders; Offering Policyholders Added Value at No Additional Cost

Commerce Insurance Company announced today that they have joined together with Identity Theft 911(TM) to offer their homeowner policyholders identity resolution services, should they fall victim to identity theft. Arizona-based Identity Theft 911 is the leading provider of identity theft resolution and education, with vast experience in restoring not just victims' identities, but also their credit ratings. The services Commerce Insurance will be offering to their policyholders will be at no additional cost.

Identity Fraud Resolution Services

"Identity theft is a growing problem affecting our policyholders," said Peter Dignan, Senior Vice President of Commerce Insurance Company. "We hope that by partnering with Identity Theft 911, we can offer our policyholders not just resolution services should they become a victim, but the education they need to defend themselves against such a virulent crime."

The service provided through Identity Theft 911 offers a personal advocate who works one-on-one to direct and assist policyholders through the challenges of identity and credit restoration. Some highlights of the service include:

-- Placing credit file fraud alerts with all three major credit bureaus

-- Completing the Federal Trade Commission Fraud Victim Affidavit

-- Access to proactive educational materials at

-- A full year of credit monitoring and fraud monitoring

-- Resolution of account takeover and true identity theft cases, as well as assistance with policyholder inquiries

-- All services apply to immediate family members

"We are very pleased to partner with such an esteemed company as Commerce Insurance," said Sheryl Christenson, CEO of Identity Theft 911. "Identity Theft is the fastest-growing crime in the country and by recognizing the need to offer policyholders protection against identity theft; Commerce is truly putting their customers first."

Dignan added, "We are happy to be able to provide this service at no additional cost to our policyholders. It is important for them to be aware of identity theft and to have the piece of mind the new service brings should they fall victim."

About Identity Theft 911

Identity Theft 911 provides enterprise-level fraud solutions to Fortune 500 companies, a wide spectrum of financial institutions, colleges and universities, and many of America's largest insurance companies and corporate benefits providers. Identity Theft 911 is a leader in identity theft victim resolution and education, with more than six million households currently included in its retainer-based program. The Company's cutting-edge products include: RB421(SM), retainer-based blanket resolution and proactive education; IDR911(SM), identity disaster response; SBR911(SM), security breach response; and ITA911(SM), identity travel assistance. Online Banking Report named Identity Theft 911 one of "the 10 most significant innovations and developments of 2003." For more information, visit

About Commerce Insurance Company

The Commerce Insurance Company provides personal and commercial property and casualty insurance in Massachusetts and New Hampshire. Core product lines include personal automobile, homeowners, and commercial automobile insurance. In Massachusetts, Commerce Insurance is the leading provider of both private passenger and homeowners insurance and is the second leading provider of commercial automobile insurance. Commerce markets its products exclusively through professional independent agents who are conveniently located throughout Massachusetts and New Hampshire. For more information please visit www.

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